email@example.comSteve Butler Chartered Surveyors Marcus House, Park Hall Business Village, Park Hall Road, Stoke on Trent, ST3 5XA Open 8.30am to 6.30pm
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A cautionary tale about cheap surveys
We recently had to clear up on behalf of a client who had opted for a survey from one of our cheaper surveyor allies.
The surveyor had not bothered to move the remains of a bed in an otherwise empty house to get in to the attic. It took us about 30 seconds.
The roof had a number of snapped rafters as an original slate surface had been replaced with heavier concrete tiles. Expensive!
The surveyors had not opened the drain cover as it was supposed to be corroded in. Again it took us about 30 seconds.
The drain was of course blocked due to a problem with the channel.
The surveyor offered some advice about dampness. The suggestion was completely unnecessary and put everybody in the house at risk of burning to death as the suggestions severely compromised the fire protection of the property. In this case particular important, as it was three stories plus cellar and likely to be in multiple occupation.
We were able to advise the client against that course of action saving potential prosecution/ closure by the Environmental Health Officer.
By doing only half a job and not stopping to think about the content of the report they were naturally able to be much quicker and cheaper. But not so cheap in the long run!
STEVE BUTLER CHARTERED SURVEYORS are entirely independent. Most importantly we only act with the clients interest in mind .
The main advantages of dealing with our Chartered Surveyors are :
PERSONAL ATTENTION: We only have a limited number of clients to ensure that the level of service is maintained. Telephone calls from clients or potential clients are always welcome.
PROFESSIONALISM: Our surveyors are members of the Royal Institution of Chartered Surveyors (RICS) who ensure the practice complies with exacting standards. The Royal Institution of Chartered Surveyors require that our surveyors keep up to date with property matters, maintain audited clients accounts, professional indemnity insurance and a formal complaints procedure.
ACCESS: Property matters can be very worrying. You can invariably telephone one of our Chartered Surveyors between 8.00 am and 6.00 pm seven days per week. If you have a problem or don't understand something please feel free to call.
RAPID RESPONSE: Our surveyors can invariably visit you same day or next day, at the office or home.
Survey report by Stoke on Trent Chartered Surveyors Review by Jenny - 2017-09-01
Thank you Steve!
We accompanied Steve on the survey of what we thought was going to be our dream buy. After half an hour of Steve burrowing around under carpets and shoving his moisture meter in and out of timbers we considered ourselves saved from a potential living hell. The property was riddled with dampness, beetles and dry rot. Steve told us that due to inadequate underfloor ventilation the ground floor timbers were damp which was enccouraging the beetles and dry rot. He suspected that once the fresh air got in after the disgusting carpets were removed from what appeared to be solid timber floors that they would literally disintegrate before our eyes. Suspected remedial costs £5000.00.
Thank you Steve.
Steve also picked up old wiring, dangerous gas pipes and a potential boundary dispute
Homebuyer Survey, Stone Review by Linda - 2017-09-10
Promptness of response : Received an email from Steve Butler informing me that he is available to take my instruction for a survey
Quality of service : My emails were answered promptly and the survey was carried out quickly and efficiently.
Value for money : I was very happy with the price quoted for the full house buyers report
Professionalism : The report was emailed to me promptly which I printed out and a couple of queries I had were quickly answered and addressed via email.